dompet777 Casino & Sportsbook Data Care
This page describes what we collect when you use dompet777 and how we keep that data protected. We recognise that your personal information—email, phone number, payment details, and betting history—is sensitive. Our privacy commitment is to handle it transparently, store it securely, and share it only where necessary to operate our platform or comply with law.
We collect data in order to verify your account, process your deposits via DANA, e-wallet, mobile banking, local payment, and bank transfer methods, and maintain records of your sessions for fraud prevention and dispute resolution. We do not sell your data to marketers. We do not share your Liga 1 betting history or live-casino session logs with advertisers. Third parties—payment processors, hosting providers, and support contractors—see only the data they need to do their job.
Our servers may sit outside your jurisdiction (Indonesia). Your data may be transferred to storage facilities in other regions for backup and security. We encrypt all transfers and apply standard industry protections. If you have questions about your rights or want to exercise data access, deletion, or portability, contact our support team via email or in-app chat during business hours. Our response window is typically within five to ten business days.
What Data We Collect and Why
We collect the following categories of information when you register and use dompet777:
- Account details: Full name, email address, phone number, and date of birth. We use these to verify your identity, secure your account, and contact you about account activity.
- Payment information: Bank account numbers, e-wallet identifiers (ShopeePay, e-wallet, mobile banking), and transaction history. We retain these to process deposits and withdrawals and to comply with anti-money-laundering (AML) regulations.
- Betting and gaming history: Records of every football wager on Liga 1, Piala AFF, and Champions League; every live-dealer session; and every slot game spin. We use this to settle disputes, detect fraud, and generate your account statements.
- Device and IP information: Your device type, operating system, IP address, and browser fingerprint. We use these to detect unauthorised login attempts and prevent account takeover.
- Communications: Emails and chat logs with our support team. We retain these to resolve complaints and improve our service.
We do not collect sensitive data unless required
We request government ID (KTP, passport, driving licence) only during withdrawal verification. We never ask for your full banking password, credit card CVV in a chat, or other sensitive credentials in unsafe channels.
How We Use Your Data
Our use of your data falls into these categories. We use account details to authenticate you, prevent fraud, and send you notifications about deposits, withdrawals, and betting outcomes. We use payment information to execute your deposits and withdrawals, comply with banking regulations, and detect money-laundering patterns. We use betting history to settle disputes, calculate your account balance accurately, and generate tax reports if required by your local authority.
We use device and IP data to detect when someone attempts to access your account from an unusual location or device; we will notify you and may block the login. We use communications data to improve our support responses and train staff on customer issues. We may also use anonymised, aggregated data (e.g., "players in Jakarta favour Liga 1 markets over live roulette") to improve our product offerings and understand user behaviour, but this data cannot identify you individually.
Third-Party Processors and Data Sharing
We work with the following third parties who process your data on our behalf:
- Payment processors: Our acquirer processes your local payment, online payment, e-wallet, mobile banking, and bank transfer transactions. They see your payment method and transaction amount but not your full betting history.
- Cloud hosting provider: Our servers run on a third-party cloud infrastructure. The provider has access to system logs and backups but cannot see your personal account data without our explicit request.
- Customer support contractor: Our support team includes staff employed by a contractor in your region (Jakarta, Surabaya, Bandung, or Medan). They access your account only to resolve support tickets you initiate.
- Compliance and anti-fraud services: We use a third-party AML screening service to check your name against international sanctions lists during account verification.
We do not share your data with marketers, advertisers, or data brokers. We do not sell your betting history or contact details. We share data with government agencies only if required by law—for example, if a court issues a subpoena or if we are obliged to report suspicious transactions to the Financial Intelligence Unit (FIU) under AML rules.
We at dompet777 treat your data as a liability we must protect, not as an asset we can monetise. Your Piala AFF betting preferences, your local payment transaction history, and your live-baccarat session records stay within dompet777 unless you authorise otherwise or law compels us to share.
Cookies and Tracking Technologies
Our website and app use cookies—small text files stored on your device—to remember your login session, remember your language preference, and track which page you visited last. We use session cookies (which expire when you close your browser) and persistent cookies (which remain for longer periods). We also use pixel trackers (tiny images) to record whether you opened an email from our support team.
We do not use third-party cookies for cross-site tracking. We do not use cookies to build a profile of your browsing habits outside dompet777. You can disable cookies in your browser settings, but this may break some dompet777 features (e.g., your session will expire after every page refresh). We respect Do Not Track (DNT) browser signals; if you enable DNT, we do not collect analytics data about your session.
Your Rights and Data Protection
We recognise your rights under data protection laws applicable to your jurisdiction. You have the right to access a copy of your personal data that we hold. You have the right to request that we correct inaccurate data (e.g., if your phone number changes). You have the right to request deletion of your data, though we may retain records required by AML law or dispute resolution for a set period.
You have the right to data portability—you can request that we provide your data in a machine-readable format (JSON or CSV) so you can transfer it to another platform. You have the right to object to certain processing, such as marketing emails (though transactional emails about your account remain necessary). To exercise any of these rights, email our data protection officer or submit a request via the in-app help centre. We will respond within the timeframe required by law, typically five to ten business days.
Data retention windows
We retain betting history and transaction logs for seven years to comply with financial record-keeping rules. Account details are retained as long as your account is active, plus three years after closure. We delete support chat logs after two years unless they relate to an unresolved dispute.
Security Measures and International Transfer
We use TLS (Transport Layer Security) encryption on all connections between your device and our servers. We hash your password using industry-standard algorithms; we never store your password in plain text. We enable optional multi-factor authentication (SMS or email codes) to protect your account against unauthorised access. We conduct regular security audits and penetration testing to identify vulnerabilities.
Our servers may be located in data centres outside Indonesia. Your data may be transferred to and stored in other countries for backup, redundancy, and disaster recovery purposes. We select data centres in jurisdictions with data protection laws equivalent to or stricter than those in your country. We do not transfer your data to jurisdictions that lack adequate privacy protections. All international transfers are encrypted in transit and encrypted at rest in storage.
If you believe your data has been compromised—for example, if you notice unauthorised login attempts or suspect your password has been leaked—contact our support team immediately via in-app chat or email. We will reset your password, review your account activity, and notify you of any suspicious transactions within one business day.
Contact and Amendments
For questions about this privacy policy, to exercise your data rights, or to report a privacy concern, contact our data protection officer:
- Email: [email protected]
- In-app chat: available during business hours
- Mailing address: available upon request via support email
We may update this privacy policy from time to time to reflect changes in our practices or in applicable law. We will notify you of material changes by email and by posting the updated policy on this page with a new effective date. Your continued use of dompet777 after such updates constitutes your acceptance of the revised policy.
dompet777 services are available only where local law permits. Users are responsible for verifying that their use of our platform complies with their own jurisdiction's regulations. We respect your privacy and commit to handling your data responsibly and transparently.